General information

The general sales conditions of the Prevent & Deloza store website are compiled in accordance with the Consumer Protection Act, the Electronic Communications Act and the Personal Data Protection Act and determine the operation of the Prevent & Deloza online store and regulate operations between the website and the customer. The Prevent & Deloza store website is operated by Prevent & Deloza, d. o. o., Kosova ulica 14, SI-3000 Celje, tax number: SI50056026.


All prices are in euros and include VAT. The listed prices are valid only for purchases on the Prevent & Deloza store website and may differ from other prices set by the company in its sales procedures. Prevent & Deloza, d. o. o. reserves the right to daily changes in the range without prior notice. Regular prices are valid at the time of placing the order and do not have a predetermined validity. In the event that the price information is incorrect or in the event that the price of the item changes during the processing of the order, the provider allows the buyer to withdraw from the purchase, while trying to find a solution that will be to the mutual satisfaction.

Issuance of invoice

The seller must issue an invoice for the supply of goods or services and hand it over to the buyer. The buyer must take over the invoice and keep it immediately after leaving the business premises. When doing business online, we will issue an invoice when sending the goods to the customer or when the goods are shipped.


We have made sure that every purchase on the Prevent & Deloza store website is safe. All confidential data transmitted online (personal data, purchase data, and payment card numbers) are properly encrypted and cannot be read by third parties.

Authorizations and transactions with payment cards are performed through the authorization center of the bank, with which Prevent & Deloza has a contract for payments with payment cards. Card authorizations are performed in real-time with immediate verification of data in the banking system. Card information is not stored on Prevent & Deloza servers.

The user is also responsible for the protection of personal data by ensuring the security of their username and password, as well as the appropriate original software and updated anti-virus protection of their computer.



When you use our store services, you trust us with your information. This Privacy Policy is meant to help you understand what data we collect, why we collect it, and what we do with it. When you share information with us, we can make our services even better for you. For instance, we can show you more relevant search results and ads, help you connect with people or to make sharing with others quicker and easier. As you use our services, we want you to be clear how we’re using information and the ways in which you can protect your privacy. This is important; we hope you will take time to read it carefully. Remember, you can find controls to manage your information and protect your privacy and security. We’ve tried to keep it as simple as possible.

Right to access, correct and delete data and to object to data processing

Our customers have the right to access, correct and delete personal data relating to them, and to object to the processing of such data, by addressing a written request, at any time. The Company makes every effort to put in place suitable precautions to safeguard the security and privacy of personal data, and to prevent it from being altered, corrupted, destroyed or accessed by unauthorized third parties. However, the Company does not control each and every risk related to the use of the Internet, and therefore warns the Site users of the potential risks involved in the functioning and use of the Internet. The Site may include links to other web sites or other internet sources. As the Company cannot control these web sites and external sources, the Company cannot be held responsible for the provision or display of these web sites and external sources, and may not be held liable for the content, advertising, products, services or any other material available on or from these web sites or external sources.

Management of personal data

You can view or edit your personal data online for many of our services. You can also make choices about our collection and use of your data. How you can access or control your personal data will depend on which services you use. You can choose whether you wish to receive promotional communications from our store by email, SMS, physical mail, and telephone. If you receive promotional email or SMS messages from us and would like to opt out, you can do so by following the directions in that message. You can also make choices about the receipt of promotional email, telephone calls, and postal mail by visiting and signing into Company Promotional Communications Manager, which allows you to update contact information, manage contact preferences, opt out of email subscriptions, and choose whether to share your contact information with our partners. These choices do not apply to mandatory service communications that are part of certain store services.

Information We Collect

Our store collects data to operate effectively and provide you the best experiences with our services. You provide some of this data directly, such as when you create a personal account. We get some of it by recording how you interact with our services by, for example, using technologies like cookies, and receiving error reports or usage data from software running on your device. The data we collect depends on the services and features you use.

How We Use Your Information

Our store uses the data we collect for three basic purposes: to operate our business and provide (including improving and personalizing) the services we offer, to send communications, including promotional communications, and to display advertising. In carrying out these purposes, we combine data we collect through the various store services you use to give you a more seamless, consistent and personalized experience. However, to enhance privacy, we have built in technological and procedural safeguards designed to prevent certain data combinations. For example, we store data we collect from you when you are unauthenticated (not signed in) separately from any account information that directly identifies you, such as your name, email address or phone number.

Sharing Your Information

We share your personal data with your consent or as necessary to complete any transaction or provide any service you have requested or authorized. For example, we share your content with third parties when you tell us to do so. When you provide payment data to make a purchase, we will share payment data with banks and other entities that process payment transactions or provide other financial services, and for fraud prevention and credit risk reduction. In addition, we share personal data among our controlled affiliates and subsidiaries. We also share personal data with vendors or agents working on our behalf for the purposes described in this statement. For example, companies we've hired to provide customer service support or assist in protecting and securing our systems and services may need access to personal data in order to provide those functions. In such cases, these companies must abide by our data privacy and security requirements and are not allowed to use personal data they receive from us for any other purpose. We may also disclose personal data as part of a corporate transaction such as a merger or sale of assets.